HomeCare Help

Common Questions

How do I renew my cover?

Here’s what happens when you renew and how to do it.

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Can I change my HomeCare cover?

Yes – here’s how to change what it covers, your excess amount and more.

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How can I boost my protection?

Enjoy more peace of mind by upgrading your HomeCare cover.

About upgrades

Manage your HomeCare in one place

Access your online account to check your cover, renewal dates, preferences and more.

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Help with your HomeCare cover

Get instant answers to some of our most asked questions about HomeCare.

Rather speak to us? Our Live Chat team are available 8am-8pm on weekdays and 9am-5pm on Saturdays.

Managing your HomeCare cover

Renew your HomeCare

Change your cover

Upgrade your cover

Cancelling your cover

Your renewal price explained

Understanding your HomeCare excess

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