Your account
Everything at your fingertips - from booking an engineer to exciting rewards and more.
Benefits of having an online account
Manage your energy
- View & pay bills in one place
- Manage your Direct Debits
- Submit meter readings
Book an engineer
- Book breakdown appointments
- Schedule an Annual Service Visit
- Track the status of your appointments
Refer a friend for energy
- Refer a friend to British Gas and share £100 if they switch their gas and electricity to us
- Refer as many friends as you like
Don't have an online account?
Here's some things you can do without one.
Keep on top of your energy account
Top up as a guest
Top up a smart meter in four quick steps.
Submit a regular meter reading
You can submit a reading anonymously.
Send an opening meter reading
If you've recently joined British Gas.
Arrange a visit from an engineer
Boiler and heating repair
Not a customer and need an engineer?
Book an annual service
If you've received a booking code.
Life events
Moving to a property supplied by us
Received a bill in the name of the occupier?
Notify us as a third party
Let us know that someone has moved.
Bereavement
Arranging someone's account after they've passed away.