Boiler and heating repair
Sorry, we’re not offering one-off repairs to non-HomeCare customers right now. Please scroll down for more information.
We’re not taking one-off repair bookings from non-HomeCare customers right now. That’s because our engineers are working hard to prioritise emergencies and our most vulnerable customers during this difficult time.
But our friends at Local Heroes are backed by British Gas and are able to help. It’s quick and easy to book your job online.
If you have HomeCare, Boiler & Controls Cover or Central Heating Cover, you can book a repair by accessing your account.
From what to do if your boiler loses pressure to how to tell if it’s running safely, our guides can help you get to know your boiler better.
Got a question about your boiler or heating? You might find the answer you're looking for on our help and support page.
No hot water? Burst pipe? Our helpful videos can help you figure out the most common of household problems.