Keep everything working smoothly with our appliance cover

Your home is full of appliances you rely on every day – from your oven to your washing machine. If any of them need a repair, our cover means there’s always an expert engineer ready to help.

Peace of mind

All parts and labour are included, so you don’t need to worry about unexpected bills.

Accidental damage

Your cover protects you against breakdowns, as well as any accidents you might have.

Repair or replace

If we can’t fix your appliance, we’ll pay towards replacing it (depending on age).

No limits on repairs

You get unlimited call-outs – plus unlimited repairs up to the cost of the appliance.

Protect your kitchen appliances

Choose your cover

Just pick the package that’s right for you – and relax knowing you can always get expert help from our engineers.​

Already covered?

Book an engineer

4 for 3 on Kitchen Appliance Cover​ Protect your kitchen for less​

Estimated price (£60 excess)

per appliance / month

Keep your everyday appliances protected, from washing machines and fridge freezers to ovens, dishwashers and more.​

4 for 3 on Kitchen Appliance Cover​

It could be an expensive hassle if your washing machine, fridge freezer, oven or dishwasher broke down. But not with us – if there's a breakdown, our experts will be round to help, without the big repair bills. Cover 4 appliances and only pay for 3. Offer ends 30th April.

What’s included?

  • All repairs to the kitchen appliance(s) shown on your statement
  • If we can’t repair your appliance for less than it would cost to replace it, we’ll buy a replacement from our approved supplier – and contribute the following amount towards the purchase:
    • 100% of the price if your appliance is less than 3 years old
    • 30% of the price if it’s 3 years old or more
    • You might need to provide proof of purchase to help verify the appliance value
    • You can use our contribution towards an alternative model of your choice from our approved supplier – there is no cash alternative​
  • Accidental damage

What’s not included?

  • Claims in the first 14 days
  • Anything that happens in the first 14 days of the product start date or the addition of a new appliance
  • Wine coolers, cooker hoods and other extractor fans
  • Disconnecting and disposing of your old appliance, or unpacking or installing new ones
  • Any appliance that wasn’t new when you bought it, unless it was in the property when you moved in​
  • Appliances designed for commercial use
Cover your kitchen appliances

Gas Appliance Cover

Estimated price (£60 excess)

per appliance / month

Get complete cover for your gas-fed appliances, including your gas fire and cooker.

What’s included?

  • All repairs to:
    • The gas appliances shown on your statement
    • The room-sealed flue up to one metre in length and the flue terminal​
  • A replacement if we can’t repair it because it caught fire or exploded (providing you gave us access to carry out your annual service within every period of agreement)
  • An annual service
  • A replacement of the room-sealed flue up to one metre in length and the flue terminal if we can’t repair it
  • Accidental damage
  • Costs of up to £500 for alternative accommodation and travel if your home is unfit to live in as a result of your gas appliance catching fire or exploding

What’s not included?

  • Claims in the first 14 days
  • Repairing or replacing open flues and their terminals or any flue over 1 metre in length
  • Damage caused by limescale
  • Flueless fires
  • Artificial coals on gas fires
Cover your gas appliances

How our covers compare

Kitchen appliance cover

Gas appliance cover

What's covered?
What's covered? All kitchen appliances Gas-fed appliances
Unlimited callouts
Unlimited callouts

Unlimited repairs
Unlimited repairs

Accidental damage
Accidental damage

Replacement Up to 100% contribution to a replacement Replacement if appliance catches fire or explodes
Annual service
Annual service

Emergency accommodation and travel costs
Emergency accommodation and travel costs
Up to £500

Get Kitchen appliance cover Get Gas appliance cover

Our kitchen appliance partners

If you need a new appliance, we'll source it from our trusted suppliers.

What our customers think of us on Trustpilot

Super service. Noticed the washing machine wasn’t working on Sunday afternoon. By 10am on Monday the appliance was fixed. Very impressive!


Trustpilot 5 stars

The customer service and professionalism of the engineers is exceptional. I’ve had this policy for years and have always been extremely satisfied.


Trustpilot 5 stars

British Gas appliance cover really is worth having. My washing machine wasn’t spinning – hey presto, the engineer got it working again and ordered new parts. Very pleased, thank you.


Trustpilot 5 stars

Important documents

Terms & conditions About our insurance services

Frequently asked questions

What happens to my renewal price after the first year?

The price you’ll pay at renewal is likely to increase as your introductory price will have ended, but it will be tailored to your specific details. Your call out history is taken into account at renewal. If you’re paying by direct debit, you will automatically renew, however you can still choose to change or cancel your contract, we'll contact you before your renewal date to remind you.

Can I control my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, book an engineer and submit a meter reading if you have energy with us. We’ve even got a free smartphone app.

Can I speak to someone if I have a question?

You can call us on 0333 202 9668. Monday to Friday: 8am - 8pm, Saturday 8am - 2pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.