Get in touch
with British Gas business
Got a question but can't find the answer? The quickest way to reach us is to chat to us online.
Are you a residential customer?
These contact options are for business customers of British Gas business.
If you’re a home customer, please go to the British Gas home website.
In an emergency
Gas emergency services
Call free 24 hours a day 0800 111 999
Electrical emergency or power cut?
Be put through to your local electrical network operator.
Call free 24 hours a day 105
Contact and support options
Sometimes it can be faster to solve an issue with our handy guides and frequently asked questions.
Search our help and support content
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Manage your business energy account online
See if you can save time by using your online account...
- View and pay bills
- Send meter readings
- Set up and amend your Direct Debit
- Complete your VAT self-certification
- Update your personal details & manage users
Don't have an account? Register for an online account.
Chat to us
The quickest way to reach us is to chat with us online
Fastest response
Live chat with our customer service team
The quickest way to reach us is to chat with us online.
We’re open 8am to 6pm, Monday to Friday.
Prefer to call?
It's quicker to chat to us online, but if you still prefer to call, speak to one of our advisors on
We’re open 8am to 6pm, Monday to Friday.
If you're Lite customer, chat with our dedicated team.
Did we get something wrong?
We're committed to making things right. If you are a business and have an issue or concern, you can make a complaint.
